Transactions Policy

Payment Policy

Secure & Convenient Payments

At Josephine London, we aim to make checkout simple, secure and convenient. We currently accept the following payment methods:

• American Express

• Visa

• Mastercard

• Apple Pay

• Google Pay

• Maestro

• Shop Pay

How Payment Works

When you proceed to checkout, you can select from the available payment methods and securely complete your purchase.

All payment information is processed through our secure payment providers. Josephine London does not directly store your complete credit or debit card details.

Once your payment has been successfully completed, you will receive an order confirmation at the email address provided during checkout.

Please note that the payment methods available to you may vary depending on your location, device and payment provider.

Currency

Prices displayed on Josephine London are shown in British Pounds Sterling (GBP) for customers shopping in the United Kingdom.

Any currency conversion or additional charges applied by your bank, card issuer or payment provider are determined by the relevant provider and are outside our control.

Need Help?

If you experience any issues while completing your payment or have questions about a transaction, please contact our customer care team.

Email: support@josephine-london.com
Phone: +44 7473 963828

Customer Service Hours:

Monday to Friday: 9:00 AM – 6:00 PM (UK time)
Saturday & Sunday: Closed

Business Information

Store Name: Josephine London

Legal Company Name: Turker Group Ltd

Company Number: 17409711

Registered Company Address:

Turker Group Ltd
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Josephine London is owned and operated by Turker Group Ltd.